Returns report for the Tills
The Returns Report sits under Order Reporting.
There is an option on the returns report (cr01) for till returns.
For PDF this splits by reason. For csv it shows the transactions in the requested format.
This report shows (Branch, Date, Description, SID code, Units, Refund amount, Reason, Staff ID). This would allow the Club to track the in-store returns effectively and make operational decisions accordingly.
The refund amount is amount the customer was refunded, so this will include VAT if it is a vatable item
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