From the Main Menu go to the stock menu and then find Returns to Suppliers.

Select a Branch where the stock will come from, the posting date, a supplier code and the reason for the return from the drop down.

Press Next >> to continue.

Start searching for new items by entering an item code or description into the search box and press search. You can also use the Department, Sub Department and Season drop downs to refine.

You will be given a list of items that match your search. Click the [ADD] link to select the item to be returned.

You should now enter the quantity that is to be returned. You can change the latest cost for the item. You can also select an individual reason and specify an internal note for the item.

The item will now appear in the list to be returned with the required quantity.

You can delete an item by ticking the box in the right most column. Press Delete Selected to remove the selected items.

There is also a link next to the search box which will suggest returns for you.

You can refine your search by selecting a specific department or sub department or entering text in filter.

If you set the option Set Available to Quantity to Return to yes, this will set the quantity to be returned to the available stock for each item.

If you set Suppress  Zero Avail Items to yes, it will only show items that have at least one in stock.

You can select a reason for the selected items.

Press Search to show suggested items.

You enter a quantity in the quantity return column of the items you wish to return. You can also change the latest cost if you need to. Tick the box in the right most column for the items you want to select and press Add.

You can abandon the post at any time.

You can enter a note to send to the supplier (optional).

Press Post Update when you are ready to create the return to supplier.

You will now be directed to a screen where you can print the returns note generated from the items or print the movements.

There is also the option to automatically generate a debit note when you process a return to supplier. These can then be matched again using the Invoice/Credit Note matching programs.

You can enable this in system options.