What are your opening hours and how can I get help?

What are your opening hours and how can I get help?

What are your opening hours and when can I get help?

Our normal operating hours are:
  • 9:00 AM - 5:30 PM Monday - Friday
We offer out of hours telephone support for emergencies. If you need help, please call us on - 0115 871 9451
  • 5:30 PM - 8:00 PM Monday - Friday
  • 9:00 AM - 6:00 PM Saturday
  • 10:00 AM - 4:00 PM Sunday
  • 10:00 AM - 4:00 PM Bank Holidays (When you have a home match)
We are closed Christmas Day.

How do I get in touch?

We recommend contact us by the appropriate method following the steps on our Customer Support Page

How do I escalate my support query?

Please see our Escalation Procedure Page


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