Checking A Gift Card Balance

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• Checking Outstanding Gift Card Balances

  Under EPOS - there is a program to view outstanding gift cards and credit notes. Select Gift Card/Credit Note Outstanding Report from EPOS menu. Select the system the Till uses and the Gift Card radio button and click Next. Here you have a list of ...

• Selling Gift Cards and Checking Balance on Tills

  Selling Gift Cards Select OneShots from the SalesScreen. Select GiftCard button. Enter GiftCardValue. i.e. For £20.00 enter 20.00 or 2000. Select Enter. Scan Gift Card or enter the Gift Card number manually. You can see the Gift Card on the Sales ...

• Gift Card - Unable to use Gift card

  Received contact from customer advising the gift card does not work. What to check for: 1. Check if you are able to locate the gift card number on the Gift Card Outstanding report Once you have the report open- you can CTRL + F to add in the gift ...

• Despatching Gift Cards

  Any online orders that have a gift card within them will automatically show within a separate program called 'Gift Card Activation'. Once you have processed the order as usual with any non-gift card items, you'll need to activate the gift card before ...

• Creating and Selling Gift Cards Online

  To setup a gift card that can be sold online we need to create the gift card as a product (unless already created). Please search for "gift" or "gift card" in Stock -> Enquiry or Amendment to find out in the product is created. The product should ...