Setup

Before you can begin scanning orders you must ensure the settings are enabled as follows.

From the main menu go the File Maintenance and then to System Configuration. Click on the Warehouse tab.

You must set Scan Items When Despatching Orders to yes.

Despatching

When you are ready to despatch an order go to the Customer Order Despatch Confirmation program from the Order Despatching menu.

In the top right of the screen is a box where you can scan the barcode on your order dockets. You can also key the order number in the box and press Next.

You will now be sent to a screen where you must scan the items against the order.

All the order lines will be shown for the order. Make sure the barcode box is selected and scan the product barcode once for each quantity.

If the item is found the line will change colour. If you have only one quantity or you have scanned all quantities for the item, the line will go grey. If you have more than one quantity and you have scanned fewer than the requested number, the line will go orange. If the item is not held against an item on this order it will display an error message.

If one of your items has personalization it will display a popup. You must check the details of the personalisation and press the Confirm button if they are correct. If they are not press the Abandon button and you will be taken back to the previous screen and you must start again.

Once you have scanned every item you will be sent to the despatch confirmation screen. If you do now want to despatch all items now you can press the Next button to continue.

You can press the Clear button to reset the quantities scanned to zero. You can use Abandon to clear the whole order and return to the previous screen.

Once you have scanned your items you will be taken to the despatch confirmation screen. The quantities to despatch will be filled in with the quantities that you have just scanned. You can key in a number if you would like to change them.

Press Update As Despatched to despatch the order.