Till and Order Promotion : Discount by Item

Till and Order Promotion : Discount by Item

Similar to the spend over get % or Value Discount promotion this form of promotion should be used if you are wanting to provide a discount (value or %). 


The difference being that this promotion is based on if the customer's order contains certain items. 



This promotion can be set up in Till and Customer Orders Promotions under Pricing. 



Under the Maintain Promotions option ensure Discount by Item is selected


Click Next 

On the next page click create new promotion. 



When creating a new discount by item promotion you should be presented with a screen similar to the one below, with the items selected box empty.


NOTE: after editing a section (before moving to the next one) you will need to click “apply changes” for the alterations on that page to be saved.




As Shown in the example, you will need to set the new promotion as follow;



  • Start / to Date: These are the dates that the promotion will run between. If you wish to end the promotion early remember to set the to date to the date on which you end the promotion, this will make sure the system no longer send this promotion to the till.


  • Active tick box: Ticking this tick box will tell the system to send the promotion down to the tills and to the website (if the branches are selected) next time it is prompted to send promotions to the tills/website.

  • Description: This can be set to anything, as long as the £ sign is not used as this will stop the promotion from being sent down to the tills. Whatever is entered here is what will shop up when the customer has a purchase that is eligible for this promotion.

  • Discount Type: This will determine if the amount deducted is a £ value or a percentage of the price of the item.

  • Enter Percentage / Enter Value: This determines what £ amount or what percentage is to be deducted. 


Items selected: This box should contain all items you want the discount to apply to (the discount will only be applied to those items that are in the “items Selected” for the promotion, not the entire order)


This page contains all branches that you have set up. By selecting a branch you are telling the system to check if it should apply the discount to orders placed by those branches and to stock that is removed from branches (this is why the Warehouse branch is ticked). After selecting all the branches you want the promotion to apply to you will need to click apply changes to confirm to the system that you have set up the branches how you want them to be set.


Days and Times:



This section allows you to set the days of the week and the times you want the promotion to run to and from. For example: if you only wanted the items to be discounted from 00:00 Saturday until 23:59 Sunday (a weekend promotion that occurred on more than 1 weekend in a row) you would set the start and end time as above and tick only the Saturday and Sunday boxes, meaning that you wouldn’t have to worry about making the promo inactive after the first Sunday and making it active again the following Saturday.



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