Till and Order Promotion : Multibuy

Till and Order Promotion : Multibuy

Multibuy promotions can be used if you want customers to get a different amount of discount on their order dependant on the quantity of items they purchase. E.g.: buy 2 items get £5 off, buy 5 items get £10 off, buy 10 items get £20 off, etc.


The promotion only apples to each individual product e.g.:

Buy 2 Home shirts and get a discount or buy 5 Away shirts and get a discount.

The promotion will not work if it has both Home and Away shirts added together. In other words you cannot mix the products and get discount using the Multibuy promotion.



This promotion can be set up in Till and Customer Orders Promotions under Pricing. 



Under the Maintain Promotions option ensure multibuy is selected



Click Next



Click create a new promotion.


NOTE: after editing a section (before moving to the next one) you will need to click “apply changes” for the alterations on that page to be saved.



Promotion details:



  • Start / to Date: These are the dates that the promotion will run between. If you wish to end the promotion early remember to set the to date to the date on which you end the promotion, this will make sure the system no longer send this promotion to the till. 

  • Active tick box: Ticking this tick box will tell the system to send the promotion down to the tills and to the website (if the branches are selected) next time it is prompted to send promotions to the tills/website. 

  • Description: This can be set to anything, as long as the £ sign is not used as this will stop the promotion from being sent down to the tills. Whatever is entered here is what will shop up when the customer has a purchase that is eligible for this promotion. 

  • Voucher barcode: This particular field is for tills only and is available so that should you wish the customer to have present a voucher to even be considered for the promotion you will either need to enter the barcode of the voucher or have the voucher scanned.

  • Discount by quantity: This section is where you set how much discount you want in relation to the amount of items bought. As the example above shows; if a customer were to buy 2 items that were part of the promotion, they would get £5 off their order, but if they were to buy 4 items then they would get a £10 discount. (Need to test to check “discount for each additional item). 

  • Items in the Multi Buy Offer:  this section of the promotion needs to include any item that you want the customer to have quantities of in their basket for them to receive the discount. E.g.: if you want the customer to get a set discount when they buy 2 home shirts, you will need to ensure that the home shirt is added under this section.




This page contains all branches that you have set up. By selecting a branch you are telling the system to check if it should apply the discount to orders placed by those branches and to stock that is removed from branches (this is why the Warehouse branch is ticked). After selecting all the branches you want the promotion to apply to you will need to click apply changes to confirm to the system that you have set up the branches how you want them to be set.


Days and Times:


This section allows you to set the days of the week and the times you want the promotion to run to and from. For example: if you only wanted the items to be discounted from 00:00 Saturday until 23:59 Sunday (a weekend promotion that occurred on more than 1 weekend in a row) you would set the start and end time as above and tick only the Saturday and Sunday boxes, meaning that you wouldn’t have to worry about making the promo inactive after the first Sunday and making it active again the following Saturday.

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