This manual is for customers who wish to sell products from Be The Star Posters on their website.

Creating the product

Before creating the product from Stock -> Stock Creation or SimpleStockCreation the product has to be created at Be The Star Posters back office. If the product already exists at Be The Star then they have to share the Supplier Item Code of the product/products created in their back office. The code needs to be added when creating the new product. If you wish to sell more than one product, please request a product extract report for the relevant club.

Couple of important options when creating a new product are highlighted below:

• The product has to be ticket as a 3rdPartyItem:

• The Main SupplierCode have to be Be The Star Posters â€"> BTS01

• The received SupplierItemCode needs to be added:

• StockHoldingItem have to be set to none/unchecked:

Once the product is created and setup as non-stock holding item it does not require stock to be booked.

Edit the product.

Stock -> StockCreation -> search for the SID and then click on ShowSID under Edit

Once there click on Edit Stock Records




Now you can amend the Main SupplierCode/Supplier Item Code and then use the ApplyChanges button. New supplier can also be added and selected from Pricing -> Price Change Maintenance.

Display the product on the website.

The next step is to display the product on the website from the following:

Customer Order Setup -> CatalogueFileMaintenance -> CatalogueCodes -> search for the product and check Sell On The Web box and then use the Update button. The item has to be assigned to a Department/Sub-Department from Web Pages And Ranking otherwise it will not be displayed on the website.

When an order is received

Once order is placed it has to be Released from the club in order to be sent to Be The Star Posters back office. Release the order as usual form:

CustomerOrdering -> CustomerOrdersHold/Release -> Release -> Order -> Next:

The order is send across when a script runs automatically. This is currently set to run once an hour (1 minute past) but the time frame can be changed upon a request. When the order is released and sent to Be The Star Posters, they have to dispatch it.

Dispatching the order

When Be The Star Posters receive an order the Payment Method will be the name of the club which the payment is taken from:

Once order was received by Be The Star Posters they have to Spool the Order as usual from the following:

OrderDispatching -> CustomerOrderPickingNotePrinting -> Enter/EditSpecificOrderSelection:

Now the order can be dispatched from:

OrderDispatching -> Customer Order Despatch Confirmation:

Once the order is despatched on the Be the Star Posters system, it will then send a despatch confirmation to the call-back URL on the club site, which will update the order and the stock levels.

The order will appear as Completed in both back offices (be The Star Posters and the club that the order was originally placed with).

Refunds, Returns and Order Cancellation

The order has to be cancelled/refunded/returned on both back offices for example Be The Star back office and Watford’s back office so the figures will be balanced.

When Be The Star Posters proceed with the refund they need to select the club which the order was originally charged from:

Once the above is completed it will display the return as per the example below: