Related Articles
Despatch with Barcode Scanners
Setup Before you can begin scanning orders you must ensure the settings are enabled as follows. From the main menu go the File Maintenance and then to System Configuration. Click on the Warehouse tab. You must set Scan Items When Despatching Orders ...
Customer Order Despatch Confirmation
Once the order has been picked and packed you will need to update it as despatched. Special Note: Once you update the order the stock is updated and the customer is sent an email with the despatch details. Enter the order number of the order you wish ...
Customer Order Despatch Error
When despatching order,an error is showing: -The Specified printer name "XXXX" does not exist or is not installed in this machine. -Customer Order Despatch Error -Setting up automatic Order Despatch printing -Printer error If you're getting the above ...
Common Despatching Errors and how to fix them
Box 1 - INTERSOFT FAIL: Error deserializing XML message. Check your XML complies with the API documentation If the product name contains the symbol "&" then you will experience the above error message when attempting to despatch. Go to Stock ...
Despatch Part Order
Unable to despatch an order as it contains a preorder item. The system is generally set up with an All or Nothing despatch policy. This means that if any item in the order is out of stock, the entire order will be put on hold until all items are ...