EPOS
Cashier Permissions MCR
Load the Cashier Maintenance program: Now, click into your cashier of choice, and set the MCR Operator Group of your choice. The options are Cashier, Manager, Supervisor, Matchday Staff and Non-Till Operators: Each of these have a pre-set ...
Gigya - Memberships - Userguide
Scanning the Membership on the Tills Once you've scanned all the items the customer is purchasing, If you press the Total Button, a new screen will appear. You can type in the membership number or scan it if there is a barcode. If they don't have a ...
Creating One Shots for the Till on Stockade - DPOS Sotfware
Log into the web version of Stockade https://jonassportspv.datasym.co.uk/23.2.0/login On the main page - select Maintenance [Image from previous system] Then click into Button Sets [Image from previous system] Then select 1 under code [Image from ...
Gift Card - Unable to use Gift card
Received contact from customer advising the gift card does not work. What to check for: 1. Check if you are able to locate the gift card number on the Gift Card Outstanding report Once you have the report open- you can CTRL + F to add in the gift ...
Sympos GO User Guide
Getting Started If your device has a 4G SIM card, you can start using the device straight away. Simply press the SymposGO/Jonas Sports button in the middle of the screen If you need to connect it to the internet, press the 'Hamburger' button (Three ...
Creating a new Cashier - New Till System - Sympos
Adding a New Cashier Select the Cashier Maintenance program from the EPOS menu. To setup new cashier details, select ADD A NEW CASHIER. If the cashier is likely to be working in all locations, then select the default "All" for POS Location. If they ...
A35 PED - Offline Payment Functionality
In the event of no network being instore, the A35 terminals will still function up to the pre-agreed floor limit. The terminals default setting are to operate in 'Weblink' mode which allows communication via network to the POS software therefore if ...
Data Capture on the Tills - Club User Guide
How to Use: On the tills, when you press total, This screen a screen will pop up which you can then enter the Membership Number ( if the membership number is a barcode, you will be able to scan it into this field). You'll be able to see at the bottom ...
Email Receipts Reporting
In order to view how many customers have made a transaction at a till and had their email captured and the receipt sent out, you can run the below report: 1. EPOS 2. Select Till Transaction Extract 3. In here select Sales Extract 4. In the report ...
Oxhoo Zeo Receipt Printer Removal
Please see the attached document for instructions for the removal of the receipt printer from the Oxhoo Zeo unit.
Using Promotion Codes on Tills
Create a basket and test promo code then enter them into the till. Remember to add the prefix that detects the entry as a Promotion Code. This will be '999' Once you've added the prefix and promotion code, hit enter and it will add it into the basket ...
Tills: Charging to an Account payment method
Update 08/09/2023 Instead of using the stockade app to reconcile, it is easier to use the web app here: https://swa.datasym.co.uk/login - The steps outlined below are still applicable even though the UI differs. ...
Selling Gift Cards and Checking Balance on Tills
Selling Gift Cards Select OneShots from the SalesScreen. Select GiftCard button. Enter GiftCardValue. i.e. For £20.00 enter 20.00 or 2000. Select Enter. Scan Gift Card or enter the Gift Card number manually. You can see the Gift Card on the Sales ...
iRuggy - Printer Installation Guide
Connect the Printer Via USB Download the Drivers using this link https://starmicronics.com/support/products/sm-l300-support-page/ [Image from previous system] Extract the folder and run the setup. [Image from previous system] when it gets to ...
Cashier Maintenance - Error
Issue When attempting to add or update existing cashiers in Back Office, when the Update and Send to Tills button is pushed a list of error messages show including: <Description>Violation of UNIQUE KEY constraint 'IX_POSCashiers_2'. Cannot insert ...
Till receipt printer stopped working
Question: Receipt printer suddenly stopped printing. and shows an error saying 'Printer Communication Error' Answer: A simple fix which I recommend trying before raising a case/calling support. Swipe inwards from the left to open up windows > ...
Till Checklist
Please download the attached document and ensure this is completed for all tills Before the store re-opens.
Hourly Till Sales Report
The Hourly Sales Report breaks down the number of transactions and value of sales, by branch, per hour hour. The sales' values are shown both inclusive and exclusive of VAT; the average value of each sale per hour is also calculated based on the ...
Running the Cashier & Location Contribution Report
The Cashier & Location Contribution Report shows by cashier, the total number of sales they made, the average value of each sale, the total value of sales (Inc and Excl of VAT), the number of voids nad refunds, along with the percentile value of the ...
Runinng the Cashier Item Void Report
This report identifies the cashier who has carried out the void, the date, branch and till number (witin the pre-defined parameters) on which the void was performed and the items voided. From the Main Menu, select EPOS - then Cashier Item Void Report ...
Runnning the Till & Location Contribution Report
The Till & Location Contribution Report shows by till number, the total number of transactions made, the average value of each, the total value of sales (Inc and Excl of VAT), the number of voids and refunds, along with the percentile contribution of ...
Checking A Gift Card Balance
Gift Card Balance Check Select Gift Card Balance Enquiry from EPOS menu. Enter the Gift Card Number including the PIN Number and select Next. The balance will be displayed as shown above.
Checking Outstanding Gift Card Balances
Under EPOS - there is a program to view outstanding gift cards and credit notes. Select Gift Card/Credit Note Outstanding Report from EPOS menu. Select the system the Till uses and the Gift Card radio button and click Next. Here you have a list of ...
How to Add a New Button on the till
Creating a New Button on One Shot Menu Run Stockade SQL software on your Computer. Make sure the correct Server Name and Database Name is selected. Enter User Name and Password provided for you. Select OK. Select Maintenance. Choose POS Buttons.... ...
Create a new Cashier? Old Till System
Adding a New Cashier Select the Cashier Maintenance program from the EPOS menu. To setup new cashier details, select ADD A NEW CASHIER. If the cashier is likely to be working in all locations, then select the default 'All' for POS Location. If they ...